F&B Go – Privacy Policy

Effective Date: 12 September 2025

F&B Go (“F&B Go”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the F&B Go mobile application, website, and related services.

F&B Go is a business-to-business (“B2B”) platform designed for the food and beverage (“F&B”) industry. The platform enables businesses, suppliers, service providers, buyers, sellers, landlords, operators, and other industry participants to discover and connect with relevant F&B resources, products, services, business opportunities, and commercial information.

By using F&B Go, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you use F&B Go, we may collect the following categories of information.

Account Information

When you create or use an F&B Go account, we may collect:

• Name

• Mobile phone number

• Email address

• Profile information

• Account ID

• Login and authentication information

Business Information

If you create a business, supplier, seller, or service provider profile, we may collect information such as:

• Business or company name

• Business category

• Business description

• Contact information

• Business address

• Website and social media information

• Products and services offered

• Business photographs, logos, and other materials

• Other information voluntarily provided in your business profile

Certain business information may be displayed publicly or made available to other F&B Go users as part of the platform's B2B networking and marketplace functions.

Listings and Content

When you create a listing, advertisement, business opportunity, product, service, or other content on F&B Go, we may collect and process:

• Listing title and description

• Product or service information

• Pricing information

• Photographs and videos

• Business contact information

• Location information

• Availability and other commercial information

• Information about leasing, business takeover, equipment, supplies, services, or other F&B resources

Information that you intentionally publish as part of a listing may be visible to other users.

Enquiries and Communications

When businesses communicate through F&B Go, we may process information including:

• Enquiries

• Messages

• Contact requests

• Business discussions

• Listing-related communications

• Customer support communications

This information may be used to facilitate communication between businesses, provide platform functionality, prevent abuse, and resolve disputes.

Location Information

F&B Go may collect or process location-related information when necessary to provide location-based features.

This may include:

• Business addresses entered by users

• Listing locations

• Approximate location

• Device location where permission has been granted

Location information may be used to show relevant businesses, suppliers, services, listings, or opportunities in a particular area.

Where device location is required, F&B Go will request the appropriate permission through the operating system.

Users may disable location permission through their device settings, although certain location-based features may then be unavailable.

Photos and Camera

With your permission, F&B Go may access your device camera or photo library to allow you to:

• Upload business logos

• Upload product photographs

• Create listings

• Upload equipment or premises photographs

• Add images to your business profile

• Send images in communications where supported

We do not access your camera or photo library without the required permission.

Device and Technical Information

We may automatically collect limited technical information such as:

• Device type

• Operating system

• App version

• IP address

• Device identifiers

• Crash reports

• Diagnostic information

• App usage information

This information may be used to maintain security, diagnose technical issues, monitor platform performance, and improve F&B Go.

2. How We Use Your Information

We may use information collected through F&B Go to:

• Create and manage user accounts

• Create and display business profiles

• Publish and manage listings

• Connect buyers, suppliers, businesses, and service providers

• Facilitate B2B enquiries and communications

• Recommend relevant F&B resources, products, services, and business opportunities

• Provide location-based search and discovery features

• Send notifications relating to accounts, enquiries, messages, or listings

• Provide customer support

• Prevent fraud, spam, misuse, and unauthorized activity

• Moderate listings and user-generated content

• Improve F&B Go's features and user experience

• Diagnose technical issues

• Maintain platform security

• Comply with applicable legal and regulatory requirements

We will not use personal information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent where required.

3. Publicly Available Information

F&B Go is designed to facilitate business discovery and B2B connections.

Information that users intentionally publish in a business profile or listing may be visible to other users or, where applicable, publicly accessible.

This may include:

• Business name

• Business logo

• Business description

• Products and services

• Listing information

• Business location

• Business contact information

• Photographs

• Other information intentionally included in a public business profile or listing

Users should avoid publishing personal or confidential information that they do not want others to access.

4. Sharing of Information

We may share information where reasonably necessary to operate F&B Go and provide its services.

For example, information may be shared with other F&B Go users when you:

• Publish a business profile

• Create a listing

• Contact another business

• Respond to an enquiry

• Request information about a product or service

• Participate in other B2B platform features

We may also use third-party service providers that support the operation of F&B Go, including providers of:

• Cloud hosting

• Authentication

• Push notifications

• Maps and location services

• Analytics

• Crash reporting

• Customer support

• Payment processing, where applicable

These providers may process limited information necessary to provide their services.

We may also disclose information where required by law, regulation, court order, or lawful request from a government authority.

F&B Go does not sell users' personal information.

5. Payments and Commercial Transactions

Where F&B Go enables paid services, subscriptions, advertising, or other transactions, payments may be processed by third-party payment providers or applicable app store payment systems.

F&B Go may receive limited transaction information such as:

• Transaction amount

• Payment status

• Transaction reference

• Payment date

• Subscription status

Where payment card information is entered directly through a third-party payment provider, F&B Go does not directly store complete credit or debit card information.

Transactions independently arranged between businesses through F&B Go may be subject to separate agreements between those parties.

6. Third-Party Business Transactions

F&B Go primarily provides a platform for businesses to discover and connect with other businesses, suppliers, service providers, products, and opportunities.

Unless expressly stated otherwise, F&B Go is not a party to independent transactions, negotiations, contracts, or arrangements entered into between users.

Users are responsible for conducting appropriate due diligence before entering into commercial transactions with other businesses or users discovered through the platform.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Where appropriate, information transmitted between the application and our systems is protected using secure communication technologies.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Operate F&B Go

• Provide requested services

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud and abuse

• Meet accounting or regulatory requirements

• Comply with applicable laws

When information is no longer required, we may delete, anonymize, or securely dispose of it.

9. Account and Data Deletion

Users may request deletion of their F&B Go account and associated personal information.

Where an account deletion function is available within the application, users may submit a deletion request directly through the relevant account or settings page.

Users may also contact F&B Go using the contact information provided below.

Upon receiving a valid deletion request, we will delete or anonymize personal information associated with the account, except where information must be retained for legitimate business purposes or to comply with applicable legal, regulatory, accounting, fraud-prevention, or dispute-resolution requirements.

Public listings and business information associated with a deleted account may also be removed or anonymized as appropriate.

10. User Choices and Permissions

Users may manage certain permissions through their device settings, including permissions relating to:

• Location

• Camera

• Photos

• Notifications

Disabling certain permissions may affect features that depend on those permissions.

Users may also contact us to request access to, correction of, or deletion of their personal information, subject to applicable laws.

11. Notifications

F&B Go may send notifications relating to:

• New enquiries

• Messages

• Listing activity

• Business opportunities

• Account activity

• Subscription or payment information

• Important platform or security information

Where permitted, users may manage push notification permissions through their device settings.

12. Children's Privacy

F&B Go is a business-to-business platform intended for business and professional use.

The platform is not intended for children.

We do not knowingly collect personal information from children contrary to applicable legal requirements.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Third-Party Services and Links

F&B Go may contain links to third-party websites, services, businesses, or platforms.

We are not responsible for the privacy practices, content, security, products, or services of independent third parties.

Users should review the applicable privacy policies and terms of third-party services before providing personal information to them.

14. International Data Transfers

Some service providers used by F&B Go may process or store information outside Singapore.

Where personal information is transferred internationally, we will take reasonable steps to ensure that it receives a standard of protection consistent with applicable data protection requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to F&B Go, our business operations, applicable laws, or our data practices.

The updated Privacy Policy will be published with a revised effective date.

Where required, we may provide additional notice regarding material changes.

16. Contact Us

If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or wish to request deletion of your F&B Go account or personal information, please contact us:

F&B Go
Singapore

Email: [info@linkoservice.com]